Key principles of the Smart team
Welcome to Smart! Here are some simple thoughts to keep in mind as you join the Smart Team. These are, broadly, the guiding principles that we have used to grow and develop the business since inception in 2014. Before applying or attending an interview please take the time to read the 7 Key principles of the Smart Team to find out a bit more about us and our ethos.
We have a clean sheet of paper. This is an important competitive advantage. Let's try and disrupt by being creative and innovative and doing things differently.
There are lots of other amazing businesses out there; let's work with them and prosper together. Be it APIs/services/efficiency/ workflow tools we can use, or partners with whom we can do innovative things.
Smart For Longer
We are building something substantial and sizeable. We try to think in a long-term way and do things properly, as that is the best way to build durable, defensible value into a business.
Smart is a business that aims to execute and deliver top quality, relentlessly. It is how we have had our success to date, and how we will continue to succeed.
We are a regulated business, so it's very important that, where regulated matters are concerned, we do things properly, by the book and in demonstrably compliant fashion.
If there is a tech solve for a problem, we will probably favour that as it builds greater long-term value. The most laborious business processes can be dealt with by software automatically, rapidly and without risk of human error, freeing up human resource to ponder more interesting, opportunities.
Smart Work Ethic
Our approach to building the Smart Team and business is to seek to be ambitious, creative and fair, and to solve for the best outcomes for our members, employees and shareholders.