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Smart Pension Platform Demonstration

The videos below demonstrate how the Smart Pension platform deals with day to day auto enrolment tasks

Video Demonstration Guides

On this page, you will find short yet comprehensive videos on how the Smart Pension platform works.

1. Employees - How To Manage Your Pension

How To Manage Your Pension Transcript

Your employer has set up your automatic enrolment workplace pension with Smart Pension, and you can manage your own pension through the Smart portal. Your employer will upload your details to Smart, and this action will generate a welcome letter for you, giving you your logins to access your Smart Pension portal.

If you have supplied your company with your email address, this letter will be emailed to you directly from the portal. If you have not, your employer will have to download the letter from the portal to give to you. Ensuring that you have given your email address to your employer means that you will always get your pension communications on time, and we strongly suggest that you do so.

Click on the link or type this into your internet browser, input your ID, and password to enter your employee portal. For security, you will be asked to change the computer generated password to a password of your choice that you can easily remember.

You will be taken to your portal Dashboard, and can start to manage your pension. You will see if you are currently a member of the scheme or not. If you are not currently contributing to the pension scheme and would like to start, simply go to Manage Membership and confirm that you wish to join the scheme. You can also opt out from here.

You can navigate around your portal from here, or from the quick access if you scroll down, you can read letters that have been generated, see a summary of your total contributions to date, or update your personal details - please make sure these are also updated with your employer.

If you want to increase the amount that you contribute to the pension, you will do that from here.

You can view yours and your employers' total contributions to your pension fund, as well as funds that have been transferred from other sources such as previous pensions. You can use the slider to update the amount that you save to your pension. Please note that generally, increasing your own contribution will NOT increase your employer contribution. Any changes made here will be automatically notified to your employer for them to make the necessary adjustments on your payroll.

Here, you can see the latest valuation of your funds, manage your investment strategy and review the Smart Pension Investment Guide for further information. Smart gives you 3 choices as to how to manage the investment of your pension funds. The first is to simply to do nothing, and Smart will choose an investment strategy for you, based on what we think is suitable for most people who save with us. If you want to have more control, we have produced an investment guide here for your information, and you can manage your own investment. Please note that all investments may go down as well as up.

There are two options if you choose to manage your own investment. The first is to use one of our Model Strategies and choose a Lower, Moderate or Higher risk strategy, deciding on how you plan to take your money when you retire. We will keep an eye on these investments and move them automatically if we think it is right.

The other option is to choose your own investments from our selection and manage them yourself. A full explanation of the funds can be found in our investment guide. Simply use the slider bars to split your contribution between the funds according to your choice. You keep track of your investments and adjust them as necessary – Smart will not make any changes to these.

On your dashboard, your to do list will remind you of task that still need to be completed. Expression of wish – if you die before you have taken all the benefits due to you from this policy, these benefits can be paid to someone else. Nominate the person you would like to receive this, to guide the trustees on their final decision on where the benefit will be paid. Please keep this form updated if your personal circumstances change.

If you have any further questions, you can download the full pension scheme booklet from here, and of course, you can always email employee@smartpension.co.uk if you require any further information.

Please also refer to our Smart Extra's for details on earning rewards for recommending our pension scheme, and for apps that you can use to make managing your pension easier for you, and you can always manage your pension via our mobile app if you would prefer.

If you would prefer to manage your pension via our mobile app, the process is exactly the same.

2. Employees - How To Manage Your Pension App

How To Manage Your Pension App Transcript

Your employer has set up your automatic enrolment workplace pension with Smart Pension, and you can manage your own pension through the Smart Pension mobile app – available for both Android and Apple. Your employer will upload your details to Smart, and this action will generate a welcome letter for you, giving you your logins to access your Smart Pension portal.

If you have supplied your company with your email address, this letter will be emailed to you directly from the portal. If you have not, your employer will have to download the letter from the portal to give to you. Ensuring that you have given your email address to your employer means that you will always get your pension communications on time, and we strongly suggest that you do so.

Simply input your company name, your ID, and password to enter your employee app. For security, you will be asked to change the computer generated password to a password of your choice that you can easily remember.

You will be taken to your portal Dashboard, and can start to manage your pension. Swipe to view your Contribution Summary, Your To do list, a message from your employer, review your fund options, and your security options.

You can also navigate either from the options at the bottom, or from the side menu. You can read letters that have been generated, or update your personal details - please make sure these are also updated with your employer. If you are not currently contributing to the pension scheme and would like to start, simply go to Manage Membership and confirm that you wish to join the scheme. You can also opt out from here. The full scheme membership booklet can be downloaded from here. You will want to make sure that you have completed the Expression of wish – if you die before you have taken all the benefits due to you from this policy, these benefits can be paid to someone else. Nominate the person you would like to receive this, to guide the trustees on their final decision on where the benefit will be paid. Please keep this form updated if your personal circumstances change.

You can view yours and your employers' total contributions to your pension fund from here, as well as funds that have been transferred from other sources such as previous pensions. If you want to increase the amount that you contribute to the pension, you can do that from here. You can use the slider to update the amount that you save to your pension. Please note that generally, increasing your own contribution will NOT increase your employer contribution. Any changes made here will be automatically notified to your employer for them to make the necessary adjustments on your payroll.

Here, you can see the latest valuation of your funds, manage your investment strategy and review the Smart Pension Investment Guide for further information. Smart gives you 3 choices as to how to manage the investment of your pension funds. The first is to simply to do nothing, and Smart will choose an investment strategy for you, based on what we think is suitable for most people who save with us. If you want to have more control, we have produced an investment guide here for your information, and you can manage your own investment. Please note that all investments may go down as well as up.

There are two options if you choose to manage your own investment. The first is to use one of our Model Strategies and choose a Lower, Moderate or Higher risk strategy, deciding on how you plan to take your money when you retire. We will keep an eye on these investments and move them automatically if we think it is right.

The other option is to choose your own investments from our selection and manage them yourself. A full explanation of the funds can be found in our investment guide. Simply use the slider bars to split your contribution between the funds according to your choice. You keep track of your investments and adjust them as necessary – Smart will not make any changes to these.

Finally, if you have any further questions, you can go to Support for help or to ask a question, and of course, you can always email employee@smartpension.co.uk if you require any further information.

Please also refer to our Smart Extra's for details on earning rewards for recommending our pension scheme, and for apps that you can use to make managing your pension easier for you.

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