Member's Area

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Key Information for Smart Pension Members

This page is designed for members, employees of a company that uses Smart Pension to provide their workplace pension scheme. Click on the relevant button below to access the information you need.

To access your account, click the button below to log in.

Sign in to manage your pension

Need more information?

Tell me more about auto enrolment and workplace pensions.

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Member events

Download forms for pension transfers, discover your retirement options and access your expression of wish form and scheme information.

Member events

Can't log in?

Having issues with logging or accessing your inbox to read your messages?

Help me log in

Want to opt out?

Show me how I can opt out of my workplace pension scheme.

Opt out

Managing your pension online

Access our step by step video guide on how to manage your online pension account from your member portal.

Manage my pension

Employee support & FAQs

Access the answers to the most common questions raised by employee members.


How has your pension performed?

Read our quarterly investment report.

See performance

My Pension scheme booklet

Your membership details and the terms and conditions of the scheme.

Access scheme booklet

Can't find what you are looking for?

If you still have unanswered questions or want to provide feedback, let us know.

Contact us
Master Trust Pension Scheme Booklet

Smart Pension members, employees enrolled by their employers onto the Master trust pension scheme, and sets out the terms and conditions of membership. It also answers important questions about the scheme and members' future benefits including:

  • Contributions including payments and investment strategy
  • Your membership (active members and deferred members)
  • Taxation including tax relief and tax payable
  • Your benefits at retirement
  • Your benefits on death
  • Scheme information including charges and governance
  • How to make an enquiry or complaint
  • How to contact Smart Pension

Video: Employees - How To Manage Your Pension Video Guide

This video guides employees through the process of managing their pension and covers how to update their  password, increase contributions, manage membership status, select which fund to invest in and much more.

Contact Us

Can't find the answer to what you are looking for? Or perhaps you would like to provide some feedback.

Drop us an email to: and a member of our support team will get back to you.

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